Request data deletion

1. Email your request

If you have a Session account, you can delete your account in Account settings. We delete your account and studio data within 7 days and email you when it's done. Deleting your account does not cancel your subscription, so cancel it in Plan & billing first.

Email Mitchcelayatattoos@gmail.com with the subject Session data deletion request. You do not need to sign in to Session to make a request.

Include enough information for us to find the relevant records:

• Your name and a reply email address.
• The Instagram username or booking phone number associated with your request.
• The artist or studio you contacted, or the business account you manage.
• Whether you want particular conversations or attachments deleted, or a broader account deletion.

Do not send passwords, access tokens, payment card numbers, or identity documents with your initial request. We will contact you if additional verification is needed.

2. What happens next

We review the request, verify your identity or authority over the records where needed, and coordinate with the relevant artist or studio if it controls the booking records. We will confirm the outcome and explain any information that must be retained for legal, payment, dispute-resolution, or security purposes.

The request can cover information held by Session, including account or integration details, conversation records, attachments, and related client information. Some information may remain in backups or records that cannot yet be deleted for the reasons above. We respond within the time required by applicable law. Deletion is handled through this request process; sending an email does not instantly erase records.

3. Disconnecting Instagram

If you manage the connected professional account, open Session's settings, go to Integrations, and disconnect Instagram. This removes the connection credentials saved by Session. You can also revoke the app's access through your Meta or Instagram account controls.

Disconnecting or revoking access does not automatically delete existing conversations and booking records. Email us if you also want those records deleted. Deletion from Session does not erase copies independently held by Instagram, the artist, a payment processor, or another service.

Questions about your information

Read the Session Privacy Policy for details about how information is used, or contact Mitchcelayatattoos@gmail.com.